HRDF Claimable Training Programme & Courses
⚠️ IN HOUSE TRAINING
.
Claim your HRD fund with GENBIJAKDOTMY your awesome Training Provider. Collaboration lies at the heart of effective teamwork. When individuals come together, leveraging their unique skills and perspectives, they can achieve far greater outcomes than they could on their own. Team trainings activities create an environment where employees can collaborate, communicate, and foster strong relationships, resulting in improved problem-solving, creativity, and innovation.
A full 2 days or 1 day In-House Training activities
******************
STOP 🛑 and book your slot now!.
👉🏼 More info about GENBIJAK : https://linktr.ee/GenBijak
👉🏼 Kindly contact us at 601128003637 (Admin) for any inquiries.
******************
#GenBijakdotMy #CorporateEvent #TeamBuilding #EventManagement #TrainingProvider #TTTrainer #CorporateTeamBuilding #EventOrganizerKL #HRDclaimable #GENBIJAK #HRDCORP #Claimable #Training #TeamBonding #CusromerService #CommunicationSkills
Training :
Basic Excel Training
Training :
Time and Task Management Training
Training :
HR / Communication Training
GENBIJAKdotMy S/B is a Training Provider registered with HRD Corp and we focus in providing Training and Team Building activities for Corporate Company. Our program is HRD Corp claimable.
The Communication Skills & Customer Service training is suitable to be attended by everyone in the company.
Who Should Attend?
This course will benefit anyone who interacts with customers, both internal and external.
Each and every one of us serves customers, whether we realize it or not, either on the frontline of a company, or supporting other staff. This one/two-day course will help you develop skills in customer service to assist you in satisfying the customers and clients who rely on you for products and services. It will ultimately build your confidence to deal with customer complaints and formulate effective solutions to everyday problems.
By the end of this course, you will be able to:
• State what customer service means
• Recognize how your attitude affects customer service
• Identify your customers’ needs
• Use outstanding customer service to generate return business
• Deal appropriately with difficult customers
• Build good will through face-to-face customer service
• Provide outstanding customer service over the phone
• Connect with customers through online tools
• Effectively handle customer complaints with confidence
In House Training
Our training consultants are always on hand to advise clients on how best to address and achieve their in-house training needs. We also have created our several programs that are customizable to suit individual needs.
Our training consultants are always on hand to advise clients on how best to address and achieve their in-house training needs. We also have created our several programs that are customizable to suit individual needs.
