⚠️ ATTENTION : PUBLIC TRAINING ( Communication Skills & Customer Service )
A claimable HRD Corp training program at Pullman Bangsar this coming 2&3 Aug.
💯 Claimable
Slots are limited. SCAN 🔎 now to book your place..
👓 See you there.
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👉🏼 Do click the below link for the pre-registration & more info.
👉🏼 Registration Link : https://tinyurl.com/GBCSCS2023-Register
👉🏼 More info about the training : https://tinyurl.com/PTCSCSDOCS
👉🏼 Kindly contact us at 601128003637 (Admin) for any inquiries.
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#GENBIJAK #HRDCORP #Claimable #Training #CusromerService #CommunicationSkills
GENBIJAKdotMy S/B is a Training Provider registered with HRD Corp and we focus in providing Training and Team Building activities for Corporate Company. Our program is HRD Corp claimable.
The Communication Skills & Customer Service training is suitable to be attended by everyone in the company.
Who Should Attend?
This course will benefit anyone who interacts with customers, both internal and external.
Each and every one of us serves customers, whether we realize it or not, either on the frontline of a company, or supporting other staff. This one/two-day course will help you develop skills in customer service to assist you in satisfying the customers and clients who rely on you for products and services. It will ultimately build your confidence to deal with customer complaints and formulate effective solutions to everyday problems.
By the end of this course, you will be able to:
• State what customer service means
• Recognize how your attitude affects customer service
• Identify your customers’ needs
• Use outstanding customer service to generate return business
• Deal appropriately with difficult customers
• Build good will through face-to-face customer service
• Provide outstanding customer service over the phone
• Connect with customers through online tools
• Effectively handle customer complaints with confidence
COACH RAMANESH – Teaching Method
The course is highly interactive. Participants will be guided through the various steps of the course and will be involved in extensive activities. The course methodology includes;
▪ Personal sharing from Trainer’s expertise of 30 years’ experience
▪ Interactive group activities
▪ Sharing of knowledge among participants
▪ Individual/group discussion and exercises
▪ Individual/group public speaking
Organized by :
🎱 GenBijakdotMy : https://www.facebook.com/GenBijakdotMy
( We Customise Your Special Event )
Supported by :
🎮 GenBijakESports : https://www.facebook.com/GenBijakESports.Events
( Delivering Performance Experience )
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🦠 Lawan COVID Lindung Diri
👍🏼 SocMed : https://linktr.ee/GenBijak
💙 Telegram : https://t.me/eSukanBijak
💚 Whatsapp : https://chat.whatsapp.com/Fso7CYIL2PF3SejT13vBR4
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👾 Website : https://genbijak.my
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#GenBijakdotMy | #GenBijakEsports
#EventOrganizer | #EsportsOperator
#TeamBuilding #Corporate #School #Agencies
#Virtual #Online #Onground #Engagement #Silaturrahim
#PenganjurESukan #ProgramVirtual #ProgramBersemuka